Privacy Policy

‍

Updated: 27 March, 2024

‍

This Privacy Policy governs the manner in which Libera, Inc. (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the Libera, Inc. website liberawv.com (the “Website”). This Privacy Policy applies to the Website and all products and services offered by Libera, Inc.

‍

We are committed to respecting the privacy of users of the Website. We created this Privacy Policy (“Privacy Policy”) to explain to you how we collect, use and disclose information in order to provide you with the Website.

‍

This policy applies to information we collect:

  • By and through the Website.
  • In email, text, and/or other electronic messages between you and the Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by us or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

By accessing or using the Website, you are automatically accepting and acknowledging the most recent version of this Privacy Policy. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the “Last Revised” date of the Privacy Policy.

If you are using the Website on behalf of an individual other than yourself, you represent that you are authorized by such individual to act on such individual’s behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy.

‍

Information We Collect

We collect information that you provide when you visit our Website, and complete and submit the Libera Group Intake Form. The information we collect includes, but is not limited to:

  • Personal identification information such as your name, email address, mailing address, and phone number. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Website-related activities.
  • Demographic data (such as your zip code)

‍

Use of Data

We may use your information for a number of purposes including, but not limited to:

  • Verifying your identity;
  • Providing information for peer support sessions;
  • Confirming your location for peer support sessions;
  • Fulfilling your requests for peer support sessions;
  • Facilitating your movement through the Website;
  • Facilitating your use of the Website and/or services offered through the Website;
  • Communicating with you by letter, newsletter, email, text, telephone or other forms of communication;
  • Providing you with information about Libera, and its services, by letter, email, text, telephone or other forms of communication;
  • Providing you with support;
  • Developing, testing or improving the Website and content, features and/or products or services offered via the Website;
  • Improving user experiences with the Website;
  • When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or
  • When
  • Libera believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of Libera, a user of the Website, which may include you, or anyone else who may be harmed by such activities or to further Libera’s legitimate business interests).

‍

Disclosure of Information

We may disclose information collected from or about you through the Website in the following instances:

  • Employees and Volunteers: We may share your information without our organization with our employees and volunteers to support and enhance the services requested by you and to improve your overall experience on the Website. Because we provide services across West Virginia, Ohio, Maryland, and Kentucky, our employees and volunteers use your information to locate peer sessions in your region. All employees and volunteers who have access to such information have agreed to maintain the confidentiality of your information. Rest assured that they are authorized to use your information solely to provide the requested services.
  • Protection of Rights and Safety: In good faith, we may disclose your information if we believe it is necessary to protect our rights, ensure the integrity of the Website, or safeguard your safety or the safety of others. This includes situations where we need to detect, prevent, or respond to fraud, intellectual property infringement, violations of our Terms of Use, violations of the law, or other forms of misuse of the website.

Please note that we cannot be held responsible for the collection and use of your information by third-party websites and applications that are beyond our control. Such websites and applications are governed by their own privacy policies, separate from this Privacy Policy. We encourage you to review the privacy policies of those third parties to understand how they handle your information.

‍

Data Retention

Libera may retain your information for as long as it believes necessary; as long as necessary to comply with its legal obligations, resolve disputes and/or enforce its agreements; and/or as long as needed to provide you with the services of the Website or Libera. Libera may dispose of or delete any such information at any time, except as set forth in any other agreement or document executed by us or as required by law.

‍

Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored on  servers, in the cloud, and in other secure password protected locations as needed to ensure its safety. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

‍

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. Please note that we have no control over the content and privacy practices of these external sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this Privacy Policy. We encourage you to review the privacy statements of those websites to understand how your information may be collected, used, and shared.

‍

Retention, Review, and Change of Information Collected

You may request at any time that Libera provide you with an opportunity to review and change your personal information (i.e., information that would allow someone to specifically identify you or contact you physically or online such as your name, physical address, telephone number, or email address) collected through the Website or to no longer use your personal information to provide you with any services. Please submit any such request (“Request Concerning Personal Information”) to any one of the following:

  • By mail: Libera, 8 Suburban Court, Morgantown, WV 26505 with a subject line of Request Concerning Personal Information.”
  • By email: info@libera.com, with a subject line of “Request Concerning Personal Information.”

For each Request Concerning Personal Information, please state the following in the body:

  • the nature of your request;
  • that the request is related to “Your Personal Information;”
  • your name, street address, city, state, zip code and email address; and
  • whether you prefer to receive a response to your request by mail or email.

We will use reasonable efforts to deal with your request within a reasonable time. If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking. Libera will not accept a Request Concerning Personal Information via telephone or fax. Libera is not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

‍

Parental Consent

Our Website is intended for use by individuals of all ages. Libera collects personal information from individuals under the age of eighteen (18) in accordance with federal, state, and local law. Libera only collects personal information from individuals under the age of eighteen (18) parental consent. If we obtain personal information through the Website from a person under eighteen (18) years of age provided without parental consent, we will delete that information.

Furthermore, if you are under eighteen (18) years of age, then you (or your parent or legal guardian) may at any time request that we remove content or information about you that is posted on the Website. Please submit any such request (“Request for Removal of Minor Information”) to either of the following:

‍

  • By mail: Libera, 8 Suburban Court, Morgantown, WV 26505 with a subject line of Request Concerning Personal Information,” with a subject line of “Removal of Minor Information.”
    If you send by mail, please send by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery and tracking.
  • By email: info@libera.com with a subject line of “Removal of Minor Information”
    ‍

For each Request for Removal of Minor Information, please state “Removal of Minor Information” in the email or letter subject line, and clearly state the following in the body of the request:
‍

  • The nature of your request
  • The identity of the content or information to be removed
  • The location of the content or information on the Website (e.g. by providing the URL)
  • That the request is related to the “Removal of Minor Information”
  • Your name, street address, city, state, zip code and email address, and whether you prefer to receive a response to your request by mail or email.

‍

We will not accept any Request for Removal of Minor Information via telephone or fax. We are not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled or incorrectly sent.

Please note that we are not required to erase or otherwise eliminate, or enable erasure or elimination of such content or information in certain circumstances, such as, for example, when an international, federal, state, or local law, rule or regulation requires Libera to maintain the content or information; when the content or information is stored on or posted to the Website by a third party other than you (including any content or information posted by you that was stored, republished or reposted by the third party); when we anonymize the content or information, so that you cannot be individually identified; when you do not follow the aforementioned instructions for requesting the removal of the content or information; and when you have received compensation or other consideration for providing the content or information.

The foregoing is a description of Libera’s voluntary practices concerning the collection of personal information through the Website from certain minors, and is not intended to be an admission that Libera is subject to the Children’s Online Privacy Protection Act, the Federal Trade Commission’s Children’s Online Privacy Protection Rule(s), or any similar international, federal, state, or local laws, rules, or regulations.

‍

Miscellaneous

We strive to use reasonable physical, technical and administrative measures to protect information under our control. If you have reason to believe that the security of your personal information has been compromised, please notify us immediately in accordance with the “Contact Us” section below.

When using the Website, you may choose not to provide us with certain information, but this may limit the features you are able to use or may prevent you from using the Website all together. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt out, we may still send you Website-related communications. We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

‍

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to the Privacy Policy will be reflected on this page, and the updated date will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information.

‍

‍

‍

‍

‍

‍

Contact Us

If you have any questions about this privacy policy, please contact us at info@libera.com or by mail at:

Libera, Inc.

8 Suburban Court

Morgantown, WV 26505

‍